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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Gary Greenwood

August 20, 2026

1  out of  5
rating by Gary Greenwood
"He's a LIAR! Said there are no low .milage discounts which is a out and out lie! I googled it and State Farm DOES OFFER low mileage discounts, he wants to up his commission! Do not do business with a crook! 👎"
We responded:
"Gary- you are correct the potential low mileage discount SF offers now is called drive safe and save as presented to you. And its not necc a low mileage discount as much as a discount attached to factors of your driving around miles and grades for certain aspects. The old discount designated for low miles to name miles you can't exceed expired a few years ago. Thanks for your feedback"
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Loy Calhoun

June 4, 2026

5  out of  5
rating by Loy Calhoun
"Amy Johnston did an excellent job reviewing our insurance policies with State Farm. Minor changes were made with her assistance. Did a great job for us. Thank you SateFarm for having such caring and qualified employees!"
We responded:
"Thank you so much for your kind words! We’re glad Amy was able to help review your policies and assist with the needed changes. We truly appreciate your trust in State Farm and are grateful for customers like you!"
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Vivian Figueredo

May 21, 2026

5  out of  5
rating by Vivian Figueredo
"Wonderful people at State Farm, Thad is a sweetheart, very helpful. Ms. Judy is very nice, always greets you with a smile and helpful as well. Love thier office the decorations are awesome."
We responded:
"Thank you so much! We’re lucky to have Thad and Judy on our team—we’re glad they’ve made such a great impression. We appreciate you!"
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M 4

April 29, 2026

5  out of  5
rating by M 4
"Best in Tulsa!"
We responded:
"Thank you! We appreciate your support!"
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Chade Brown

March 12, 2026

1  out of  5
rating by Chade Brown
"I will never do business with this office. Totally dishonest. I had to go to the Oklahoma Insurance Department to make a complaint against them because they filed out an application on my behalf giving false answers. I SIMPLY DON'T TRUST THEM AT ALL."
We responded:
"Hi Chade, thank you for your feedback. We take all concerns seriously and strive to handle every policy accurately and professionally. The application process includes a review with the customer before it is finalized and we followed that procedure. After the policy was issued, a claim was submitted and reviewed according to company guidelines, as well as by the Oklahoma Insurance Department. We understand that situations like this can be frustrating and we encourage you to reach out directly if you have any additional questions or need further clarification."
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Teri Allison

February 6, 2026

4  out of  5
rating by Teri Allison
"Good service"
We responded:
"Hi Teri, thank you for your feedback! We’re glad we could help with your auto and renters insurance and always welcome any suggestions on how we can earn that fifth star."
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Caleb Gregory

December 4, 2025

5  out of  5
rating by Caleb Gregory
"Shelby is the go to guy when needing to modify your policy.
The whole agency feels smaller and more personal than other insurance companies which is rare these days.
Beats out the prices of other agencies consistently and is super easy to work with.
8 years and don't plan on switching."
We responded:
"Thank you so much for your loyalty and kind words! We’re thrilled to hear that Shelby and our team have been able to provide personal, easy-to-work-with service while helping you get the best prices. Eight years with us is amazing and we’re grateful for your continued trust. We look forward to serving you for many more years!"
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Keisha Barnett

November 22, 2025

5  out of  5
rating by Keisha Barnett
"Mimi was very knowledgeable, patient and helpful!"
We responded:
"Thank you for your business and time you took to leave this review! Mimi is a good one. "
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Steven

October 25, 2025

5  out of  5
rating by Steven
"I had questions about belongings and renter’s insurance after moving to a new place. Brian walked me through every detail with patience. Fantastic agent."
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Marty Bovasso

September 24, 2025

5  out of  5
rating by Marty Bovasso
"Everyone so very efficient & nice. They are knowledgeable & always ready to help. Great to do business with!"
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pkannady

August 26, 2025

5  out of  5
rating by pkannady
"Recently switched to Bryan Smith’s State Farm agency and am impressed. I changed agents because I could never get my former agent’s office to respond to my questions. Here, I can expect a clear and thorough response for Amy, Mimi, or Bryan within 1-2 days."
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Nathan Patrick

June 25, 2025

5  out of  5
rating by Nathan Patrick
"Aidyn is extremely professional and to be honest, he has got that dog in him! He follows up and he shows up with accomplishment! I had a complex problem with my Insurnace needs and within a couple of hours he got it all figured out! He is an asset on any team and I know that with him my polices are in good hands!"
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Chad Jenner

June 10, 2025

5  out of  5
rating by Chad Jenner
"Excellent service and professional staff!"
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Stephan Scoggins

June 5, 2025

5  out of  5
rating by Stephan Scoggins
"We had the unspeakable joy of working with Shelby. In addition to his professionalism and positive spirit, he was attentive to our requests, as well as provided educational information that contributed to us being able to make an informed decision as to our insurance needs. We initially called for one renters policy. However, after having the "Shelby experience", we moved ALL of our policies, including auto and other rentals, from our previous company, who we had been with for 17 years. Thanks, Shelby, for welcoming us to the State Farm family."
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X

April 1, 2025

1  out of  5
rating by X
"Edit/Update: This is not spam and they know it. It would also be oddly specific for spam? My new state farm agent had to fix BOTH my auto and home policy due to this agency’s failures. Again, utterly incompetent.

The most unhelpful and incompetent agency I have ever been a client. Bryan rarely answers any email or question himself. He relies on his staff and they often give conflicting and mismatching answers. Also constant patronizing from Alex on this team who doesn’t seem to know much about the field at all. I had a problem that drug out for weeks and was unable to get a straight or clear answer on. I switched to a new state farm agent and it was pretty immediately explained and cleared up. This office will only be of assistance if there is some benefit to them. They certainly aren’t concerned with customer service or looking out for policy holders."
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Steven Smith

March 5, 2025

5  out of  5
rating by Steven Smith
"I appreciate how Brian takes the time to explain every detail, ensuring I understand my policy completely. Outstanding experience!"
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Brett P. Phillips

February 28, 2025

5  out of  5
rating by Brett P. Phillips
"Caitlin and Amy provided attention to detail service. They were informative and customer centric! Thank you Bryan for your contribution to TCB and Faith in Business!"
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david owens

February 28, 2025

5  out of  5
rating by david owens
"They are great"
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ศีขริน อําพินธุ์

February 26, 2025

5  out of  5
rating by ศีขริน อําพินธุ์
"I can't speak highly enough of Bryan Smith at State Farm. He's knowledgeable, reliable and genuinely cares about his clients well-being. Choosing State Farm with Bryan Smith was the best decision I made for my insurance needs."
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Leonardo Archer

February 25, 2025

5  out of  5
rating by Leonardo Archer
"I've had nothing but positive experiences with Bryan Smith at State Farm. He's knowledgeable, reliable and genuinely cares about his clients well-being."
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Marisa Mitchell

February 20, 2025

5  out of  5
rating by Marisa Mitchell
"I’ve loved using State Farm for the last few years. Bryan’s office delivers top notch service in every way. Him and his staff have been attentive , knowledgeable and friendly - in every interaction. I never feel rushed or like a nuisance when I call. Call Bryan Smith and his team if you need anything insurance related. ⭐️⭐️⭐️⭐️⭐️"
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Michael Saveth

February 20, 2025

5  out of  5
rating by Michael Saveth
"Bryan and his staff are fantastic and have exceptional customer service. Highly recommend!"
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Tara Cowan

February 19, 2025

5  out of  5
rating by Tara Cowan
"Bryan’s team communicates exceptionally well, and I’m impressed by their depth of knowledge. It’s been a huge advantage to ask strategic questions as things evolve and receive guidance, not just a quote."
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Tiffany Stroup

February 19, 2025

5  out of  5
rating by Tiffany Stroup
"Absolutely the best quickest easiest service I’ve ever experienced! Call the Bryan Smith team and work with Mimi!!! Thanks Mimi for the excellent service!"
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Alice Duke

February 19, 2025

5  out of  5
rating by Alice Duke
"Bryan and his team ensure that you’re never left in the dark about your policy or claims. They check in to make sure everything is going smoothly and always provide updates. Having an insurance agent who genuinely cares makes all the difference!!"